ACCELERATE YOUR ORGANIZATION AND KEEP IT THERE
Emotional Intelligence gives your company the edge to succeed through assessment, consulting, training and materials customized specifically to you and your organization. Research shows how increasing Emotional Intelligence for leadership and employees significantly improves performance and the bottom line.
"If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far."
Daniel Goleman
Researcher
YOU DON'T NEED ANOTHER COOKIE CUTTER PROGRAM BECAUSE YOU ARE UNIQUE
Your organization is unique so you need a solution and training program specifically designed for your personal and corporate DNA
The Smalley Institute will utilize the top EQ assessments in the market to help evaluate specifically what you and your organization need to increase your performance. The training and consulting will be customized to your specific areas of growth based on the key information we gain from the assessments.
7 Bottom Line Benefits of Emotional Intelligence in the Workplace:
1. Greater sales
A study of over 40 Fortune 500 companies revealed that sales people with high emotional intelligence out performed those with medium to low EI by 50%.
2. Greater productivity
That same study revealed that technical programmers who were measured in the top 10% of the emotional intelligence competencies were cranking out new software three times faster than those with lower measurements. Even more astounding, a Dallas based company who underwent measuring all of its staff determined that employees with a high EI were 20 times more productive than those with a lower score.
3. Stability of staff
Another Fortune 500 had been using personality assessment for years in an attempt to slow down turn over in its high turn over sales force with little success. By implementing EI
assessments, and including EI topics like stress management, self awareness and social skills, they were able to stop the brain drain and increase retention by 67%. The firm calculated it saved over $30 million by reducing recruiting and training costs and increasing sales through retention.
4. Worker satisfaction
A Midwest community bank was forced to cut staff by 30% due to the tough economic times we have experienced recently. The remaining staff was evaluated for their emotional intelligence which resulted in certain changes in organizational structure. People were assigned positions where there EI was best suited for the task. The result is the bank now produces more with fewer people because the fewer people are now better suited for their positions and find them more fulfilling.
5. Improved risk management
Two studies, one for retail operations and one involving the construction industry determined that there was a correlation between low emotional intelligence and theft or shrinkage. In addition, persons with a low emotional intelligence score were more liklu to have accidents on the job.
6. Amazing customer service
A luxury car dealership whose entire marketing plan was built on customer experience and customer service was expanding and wanted to make sure they hired the best customer oriented employees to staff the new facility. The dealership utilized an EI assessment test and EI interviewing techniques that were designed to uncover a high level of empathy in candidates. This process was used to select everyone from the GM down to the valet. One year after opening, the new dealership was rated in the top 10% of the auto companies 200 plus dealers for both sales and customer satisfaction.
7. Better organizational communication
A Towers Watson study of both U.S. and Canadian firms disclosed that companies who do a better job of communicating with their employees outperform those who do not financially. On average a company with an exceptional communications program delivered a 47% greater return to shareholders than the least communicative firms.
(by Mark Polman completeintelligence.com)
EQ TRAINING CAN HELP YOUR ORGANIZATION OVERCOME
Every business experiences challenges - with EQ assessment and training we can help you overcome high turnover, retention struggles and training costs.
"When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion."
Dale Carnegie
PEOPLE WITH HIGHER EQ SIMPLY BEAT THE COMPETITION
For workers being considered for a promotion, the high EQ candidate will beat out the high IQ candidate 75% of the time. (Source: Jessica Stillman, CBS Money Watch)
DON'T DERAIL YOUR CAREER OR EMPLOYEES
"75 percent of careers are derailed for reasons related to emotional competencies, including inability to handle interpersonal problems; unsatisfactory team leadership during times of difficulty or conflict; or inability to adapt to change or elicit trust." Center for Creative Leadership
Our Executive and Corporate coaching will give you a personalized plan to help you advance in the top five traits of successful Executives:
- Optimism
- Independence
- Assertiveness
- Self-Actualization
- Self-Regard
(Sources: Steven Stein, Ph.D. High Performing Systems, Inc.)
YOU CAN TRUST OUR ASSESSMENT AND TRAINING STRATEGY
PROVEN ASSESSMENTS
We utilize the EQ-i 2.0 and EQ 360 from MHS Assessments. You get an intuitive model, custom reports, and easy online administration. The EQ 360 allows leaders to receive feedback from peers, managers, direct reports, and others on how they leverage their emotional intelligence so the organization can increase performance and success.
40 YEARS EXPERIENCE
Smalley Institute started in 1979 and continues helping individuals, couples, and organizations build better relationships. Our specialty is diagnosing key growth areas for individuals and organizations and developing a practical action plan specifically tailored for growth and increased performance.
CUSTOMIZED EXPERIENCE
Because we use top assessments, this allows us to develop a customized plan for you specifically. Every project with us begins with an extensive interview process to make sure we understand your goals and what you want to accomplish through the EQ assessment and training.